Terms and Conditions
Last updated: 20 Oct 2024
Eligibility
Customers must provide accurate contact and delivery details. Business buyers are responsible for keeping their GST and company information current.
Product information
Product imagery and descriptions are maintained for accuracy, while packaging may change without notice from the manufacturer.
Wholesale pricing
Bulk prices apply at or above each product’s MOQ with tiered slabs. Retail quantities can be checked out directly up to five units per SKU, or a lower product limit.
Quotations
Bulk quantities require an approved quote before checkout. Approvals carry a limited validity window shown on the quote; expired approvals need a fresh request.
Payments
All orders are prepaid via Razorpay (UPI, cards, netbanking). Paid state is confirmed by the payment provider before fulfilment.
GST invoices
GSTIN details are verified against the business profile. Checkout stays open while verification is pending, and every eligible order ships with a GST invoice.
Delivery
Delivery estimates depend on stock, destination and the selected fulfilment method. Tracking details appear in My Orders when available.
Cancellation
Orders may be cancelled only while their current fulfilment state allows it. Captured payments follow the published refund process.
Acceptable use
Accounts and wholesale quotations must not be used for fraud, abusive automation, resale misrepresentation or unlawful transactions.
Liability
DealsOnKart is responsible only to the extent permitted by applicable law and the confirmed value of the affected order.
Contact
For an order-specific issue, use the Help & Support thread in My Orders so the team can respond with the complete order context.