Privacy Policy
Last updated: 23 March 2026
At DealsOnKart, we take your privacy seriously. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our platform. By using DealsOnKart, you consent to the practices described in this policy.
1. Information We Collect
We collect information you provide directly to us when you create an account, place an order, or contact us for support. This includes: • Identity data: name, email address, phone number. • Address data: delivery addresses and pincode. • Business data (Wholesale only): GSTIN and business name. • Transaction data: order history, payment method type (no full card numbers), and invoice details. • Usage data: pages visited, search queries, device type, and IP address (collected automatically via cookies and server logs).
2. How We Use Your Information
We use the information we collect to: • Process and fulfil your orders and send you related confirmations and invoices. • Manage your account and provide customer support. • Personalise your shopping experience, including mode-specific pricing and recommendations. • Send you transactional emails and, with your consent, promotional communications. • Detect, investigate, and prevent fraudulent or unauthorised activity. • Comply with our legal obligations under applicable Indian law.
3. Sharing of Information
We do not sell your personal data. We share your information only with: • Logistics partners: to facilitate delivery of your orders. • Payment processors (Razorpay): to securely process transactions. • Cloud infrastructure providers: for hosting and data storage. • Legal authorities: when required by law or to protect the rights and safety of DealsOnKart, its users, or the public. All third-party service providers are contractually obligated to keep your data confidential and to use it only for the specific purpose for which it was disclosed.
4. Cookies & Tracking
DealsOnKart uses cookies and similar tracking technologies to maintain your session, remember your preferences (such as selected mode and delivery location), and analyse platform usage. You can control cookie settings through your browser. Disabling cookies may affect certain features of the platform.
5. Data Retention
We retain your personal data for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements. You may request deletion of your account and associated data by contacting us at privacy@dealsonkart.com, subject to our retention obligations under applicable law.
6. Data Security
We implement industry-standard security measures including HTTPS encryption in transit, hashed password storage, and access controls to protect your personal data. However, no method of internet transmission or electronic storage is 100% secure. We encourage you to use a strong, unique password and to log out of your account when using shared devices.
7. Your Rights
You have the right to: • Access the personal data we hold about you. • Correct inaccurate or incomplete data. • Request deletion of your data, subject to legal retention requirements. • Opt out of marketing communications at any time via the unsubscribe link in our emails. • Lodge a complaint with the relevant data protection authority. To exercise these rights, contact us at privacy@dealsonkart.com.
8. Children's Privacy
DealsOnKart is not directed at children under the age of 18. We do not knowingly collect personal data from minors. If we become aware that a child under 18 has provided us with personal data, we will take steps to delete that information promptly.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page with an updated effective date. Your continued use of the platform after the effective date constitutes acceptance of the revised policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact our Data Protection point of contact at privacy@dealsonkart.com or write to us at our registered office in Mumbai, Maharashtra, India.