Account Help
Account Deletion
Last updated: 1 May 2026
You can request deletion of your DealsOnKart account and associated personal data at any time. To submit a request, follow the steps below.
How to request account deletion
- Email your deletion request from your registered email ID to privacy@dealsonkart.com.
- Include your full name, registered phone number, and the account email in the same request.
- Use the subject line: "Account Deletion Request".
- Our team may contact you once for identity verification before deletion is processed.
Data that will be deleted
- Profile details (name, email, phone number).
- Saved addresses and address tags.
- Wishlist items and preference data.
- Support ticket metadata linked to your account identity where legally permissible.
Data that may be retained
- Order and invoice records required for tax, audit, fraud prevention, and legal compliance.
- Payment transaction references retained by payment processors and required compliance systems.
- Security and server logs retained for a limited period for abuse prevention and legal defense.
Certain records are retained only for the minimum duration required under applicable legal, tax, accounting, fraud-prevention, and compliance obligations.
Processing timeline
Verified deletion requests are typically processed within 7 business days.