Account Help

Account Deletion

Last updated: 1 May 2026

You can request deletion of your DealsOnKart account and associated personal data at any time. To submit a request, follow the steps below.

How to request account deletion

  1. Email your deletion request from your registered email ID to privacy@dealsonkart.com.
  2. Include your full name, registered phone number, and the account email in the same request.
  3. Use the subject line: "Account Deletion Request".
  4. Our team may contact you once for identity verification before deletion is processed.

Data that will be deleted

  • Profile details (name, email, phone number).
  • Saved addresses and address tags.
  • Wishlist items and preference data.
  • Support ticket metadata linked to your account identity where legally permissible.

Data that may be retained

  • Order and invoice records required for tax, audit, fraud prevention, and legal compliance.
  • Payment transaction references retained by payment processors and required compliance systems.
  • Security and server logs retained for a limited period for abuse prevention and legal defense.

Certain records are retained only for the minimum duration required under applicable legal, tax, accounting, fraud-prevention, and compliance obligations.

Processing timeline

Verified deletion requests are typically processed within 7 business days.